Part 2: ChatGPT at your workplace
Ensuring Responsible Usage and Training Practices for ChatGPT
Introduction
In this article, we will explore the appropriate use of ChatGPT in a corporate office context and discuss how organizations can train it on custom data while upholding privacy and security standards.
In today's rapidly evolving technological landscape, incorporating advanced tools like ChatGPT into corporate office environments is becoming more commonplace. However, it's crucial for organizations to understand the caveats and responsibilities that come with utilizing this new technology.
Responsible Usage Guidelines
Limit Usage to Publicly Available Information: When interacting with ChatGPT, it is important to rely only on information that is already publicly available about your company or organization. By doing so, you can enhance the tool's capabilities without compromising sensitive or confidential data. However, it is advisable to consult your organization's information security team before using ChatGPT to ensure compliance with data privacy regulations.
Exercise Sensible and Ethical Practices: Use ChatGPT responsibly by reporting any instances where you come across information on the internet that should not have been made publicly accessible. By doing so, you contribute to the betterment of online privacy and security.
OpenAI's Privacy Feature
OpenAI has introduced a new privacy feature to address concerns regarding data retention and model improvement. When chat history is disabled, conversations will not be used to train or improve the models, and they won't appear in the history sidebar. OpenAI retains these conversations for 30 days solely for abuse monitoring purposes before permanently deleting them. Access details here.
Training ChatGPT with Custom Data:
To train ChatGPT with specific information about your products, services, or organization, OpenAI provides APIs that can be utilized by third-party services. It is recommended to involve your tech team in the process. OpenAI offers step-by-step instructions for testing ChatGPT training with custom data. It is important to note that ChatGPT API usage beyond the initial free quota is chargeable. Start with smaller documents (e.g., a 30-50 page PDF or files under 100MB) to familiarize yourself with the process. Access details here.
Ensuring Compliance and Privacy
When training ChatGPT with custom data, it is crucial to align with your organization's guidelines regarding customer privacy, vendor privacy, and employee privacy. If there is any doubt about sharing a particular document or information with ChatGPT, err on the side of caution and consult the relevant teams to ensure compliance and protect sensitive information.
Conclusion
Integrating ChatGPT into a corporate office context offers immense potential, but it is important to navigate its usage responsibly. By adhering to responsible usage guidelines, leveraging privacy features, and training the model with custom data cautiously, organizations can harness the power of ChatGPT while upholding privacy, security, and compliance standards.
If you decide to train this with your own PDFs, please ensure these are text-based PDFs (like a Word doc saved in a PDF) and not Image heavy, flyer-type PDFs.