Part 1: ChatGPT at your workplace
Making employees aware of how to and how not to use this new tech is the Org's responsibility
Bring Your Own Device (BYOD) was unimaginable in a corporate or large organization office setup. And yet today we have policies in place that allow you to do exactly that. ChatGPT is new and mistakes will be made. Eventually it will complement Google searches (if your organization blocks Google search as well, it would do the same to ChatGPT. You can still use it on your phone, but use it responsibly.)
So how to use ChatGPT responsibly:
Only use information already publicly available about your company or organization. If its already on the Internet, you are only helping your organization by feeding it to ChatGPT. However check with your information security team first.
Use this sensibly, and report any information you find on the Internet that should not have been there in the first place.
OpenAI has released a new privacy feature. This is their policy regarding that:
Conversations that are started when chat history is disabled won’t be used to train and improve our models, and won’t appear in the history sidebar. When chat history is disabled, we will retain new conversations for 30 days and review them only when needed to monitor for abuse, before permanently deleting.
How do I disable history?
A common query is this: How do I upload my website and docs to train ChatGPT to responsibly answer questions about my products, services or organization. OpenAI has enabled APIs for the same and several 3rd party APIs have built over that to provide a service to build your own ChatBot that also allows periodic updates to ChatGPT with your content. Chances are you have a tech team to help you, provide the following link to them to test-drive this feature. Ask them to try sharing one small doc (PDF format only) first as it takes it takes around 10 seconds to process a 30MB document.
Step-by-step instructions for a tech team to test drive ChatGPT training with Custom Data. Note that ChatGPT charges for the use of its APIs beyond an initial free usage quota. So in the beginning, start with a small PDF (30-50 pages or < 100MB files) to understand the process.
Have your tech team use this sensibly meeting customer privacy, vendor privacy, employee privacy guidelines of your organization. Thumb rule: If you have a doubt if this document or information should be shared with ChatGPT, you probably should not share it. Err on the side of caution and double check with the relevant teams.